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The Relations among Public Service Motivation, Organizational Commitment and Self-Efficacy of Labor Administrators
public service motivation
self - efficacy
Given that general workers are relatively weak compared to employers, the government has actively conducted many measures regarding employment promotion. Labor administrators serve as the bridges between government agencies and this study aimed to explore the relation among labor administrator’s public service motivation, organizational commitments and self-efficacy. Specifically, the purposes of this study are as follows: (1) To understand the relations of public service motivation, organizational commitment, and self-efficacy. (2) To understand the mediating effect of organizational commitment on the relationship between public service motivation and self-efficacy. The data required for this study were collected from the Workforce Development Agency of the Executive Yuan Ministry of Labor and its five branch offices. Totally via questionnaires 280 people were surveyed and 252(or 90%) valid questionnaires were returned. Consequently, it is found: (1) The higher public service motivations, the higher self-efficacy. ; (2) The higher organizational commitment, the higher self-efficacy; (3) The higher public service motivation, the higher organizational commitment, and (4) The organization commitment has a partial mediating effect on the relationship between public service motivation and self-efficacy. Therefore, it is suggested that the promote their administrator’s public service motivation and organizational commitment together to improve their self-efficacy.
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