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The Study of the Improvement on the Intelligence System for Condominium–The Case of Taiwan
|摘要:||本研究目的旨在探討集合式住宅智慧化管理系統，對於受訪者之重要程度認知、滿意度及需求探索，設備提升對於受訪者之影響程度為何。以個案探討及國內外智慧住宅社區發展現況與文獻探討，以十九項系統作為調查指標，研究方法採用問卷調查法進行量化分析，收集受訪者之資料進行研究分析以大臺北地區為例，本研究採用採便利抽樣法，透過通訊軟體Line發放問卷進行Google表單問卷調查，及部份紙本問卷調查，最後收集資料使用STATA套裝軟體 將資料進行分析，並驗證研究結果，以描述性統計 及迴歸分析進行驗證分析，並做出結論與建議。
The aim of this study is to investigate customers’ satisfaction, value, and resistance towards adoption of intelligence management system for their residential complex. the impacts of instrumental upgrades to the customers are also discussed in this study. Specifically, nineteen functions of the systems were discussed as the focal theme based on previous cases, literature review, and current technology of intelligence system. The method of this study is statistical analysis from the results of the self-designed questionnaire. Using the approach of convenience sampling in Taipei area, we conducted questionnaires through google documents links as well as print-out format. Statistical analyses were performed by STATA including descriptive statistical summary and regression analyses. The results of this study showed that most of 61.45% respondents did not really understand what were meant by intelligence management system. They did not consider the systems that have been widely adopted such as gate control, video surveillance, drive way control etc.as part of theintelligence system. In addition, they did not fully understand the advantages of adopting the intelligence system to theirresidential complex. Most of 81.35% respondents expect that adoption of intelligence system could improve the safety of their living environments, and also enhance the convenience in life. However, there were concerns and resistance associated the adoption, which were also investigated in the study. The results indicated that high cost of installation and high cost of the follow up maintenances were the main consideration. Other concerns such as information security or data leakage problem due to system errors or internet security issue were also part of the resistance to installation. With ever advancing information technology, people would continue to adopt new systems to improve their living environment. Understanding the extent to which that people are willing or resistant to adopt, and their concerns will help the society to move forward in building a safer, greener, and more convenient residential spaces. The results of the study are important references for government authorities, system developers, and real estate constructors for providing quality neighborhood with intelligence management system in the future.
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