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The study of school social workers' experience of ethical dilemma: on serving dropout-guidance
school social work
The complexity of the problem and the inconstancy of the client often cause school social workers to confront with uncertainty during the process of service practice. Ensuring the clients’rights, assessing the client and his/her familys’abilities, integrating community resources, and maintaining the cooperation of all network units are some of the challenges await school social workers. This study discusses about the ethical dilemma that school social workers face during dropout-guidance as drop-outs are the majority of the clients in school. This study is a qualitative research, which uses snowball-sampling approach. 11 school social workers from three regions: Taipei City, New Taipei City, and HsinChu City were interviewed. The finding of the research shows that school social workers face different types of ethical dilemma: single situation with simple dilemma, single object with complex dilemma, single situation with complex dilemma. School social workers’ ethical decision-makings are affected by many factors, such as law and regulation, code of ethics, principal of ethics, practice wisdom, cooperation of the profession, and practice work. Furthermore, school social workers also reflex their experiences of ethical process and provide opinions for code of ethics in social work in Taiwan. The research suggestions are as follow: (1) revision of code of ethics in social work in Taiwan, (2) increase the professional trainings for school social workers, (3) increase the assistant channels for school social workers, (4) ensure the profession working system for social work, (5) emphasize incubation training, (6) increase the awareness of the school social workers toward the value of the individuals.
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