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Title: 台北市「育兒友善園」服務經驗初探-以公辦民營機構為例
A Preliminary Study on experiences in providing services for the parent child
Authors: 沈慶盈
Ching-Ying Shen
Hui-tzi Chang
Keywords: 育兒友善園
Friendly Childcare Center
public-owned & privately-run
Issue Date: 2014
Abstract: 台北市政府社會局於2011年推出「助妳好孕」政策,以現金給付與福利服務來提高台北市民生育的誘因,育兒友善園為其中一項福利服務。本研究探討在育兒友善園推動的過程中,公辦民營幼兒園及婦女中心的執行歷程與其母機構的所扮演的角色,研究目的為:1、探究方案規劃者(台北市政府社會局及兒童托育資源中心)及方案執行者(公辦民營幼兒園及婦女中心)對育兒友善園之認知與看法;2、探討公辦民營的機構對於育兒友善園的服務經驗與母機構的互動情形。 本研究以台北市政府社會局婦幼科、兒童托育資源中心及公辦民營幼兒園及婦女中心如何推動育兒友善園為研究主軸,採用質化研究方法,以深度訪談進行資料蒐集,共訪談13位方案規畫者與方案執行者,經資料整理與分析後,歸納以下的研究結論:(1)育兒友善園方案是從統整實務經驗與回應社區需求所產生的服務方案,其在2011年正式推行後,迅速擴展至186個服務據點,未來則往假日開放及親子館的方向轉型;(2)公辦民營幼兒園及婦女中心推動育兒友善園的策略有善用機構內部優勢、以學校為主軸連結周邊公共資源及登門拜訪;(3)育兒友善園的經營主要以兒童福利的初期預防作為方案目標,活動內容設計以刺激兒童發展、提供親子互動機會及增強親職權能為主;(4)針對方案的執行,母機構普遍扮演內部資源與外部資源的角色;(5)除了服務量的提升外,協助幼兒認識朋友、擴展幼兒主要照顧者之非正式支持系統及強化父職參與亦是執行方案的成效;(6)執行機構常見的困境為人力問題、行政管理與主管單位配合的問題;(7)未來可努力的方向為課程設計方面、經費申請方面、專職人力提供及社工與教保人力融合等四個部分。 基於以上的研究發現,筆者提出的研究建議分為對社會局、對兒童托育資源中心及方案執行者。對社會局的建議為:(1)建構教保與社工專業對話的機制、(2)跨局處合作應建立溝通與協調機制;對兒童托育資源中心的建議為:(1)推動「一站式」(one-stop-shop)的學前兒童照顧服務據點、(2)協助執行機構激盪學前幼兒服務架構;對政策執行者之建議為:(1)增加實際操作性的育兒課程、(2)提高兼職人員鐘點費、(3)加強對政策與服務內容的宣導。
The Bureau of Social Affairs under the Taipei City Government launched the “Help You Have A Good Pregnancy” policy in 2011, where cash payments and welfare services are offered to increase fertility rates among residents in Taipei City. The Friendly Childcare Center is one of the welfare services. In this study, we investigate into the efforts made by the public-owned& privately-run kindergarten and the women's center as well as the roles of their parent institutions during the process of promoting and implementing the Friendly Childcare Center. The purpose of this study includes: 1. Exploring the cognition and perception of the project planners (Bureau of Social Affairs and Child Care Resource Center under the Taipei City Government) and the project implementers (publicly-owned and privately-run kindergartens and women's center) towards the Friendly Childcare Center; 2. Exploring the experiences of the publicly-owned and privately-run kindergartens in the Friendly Childcare Center as well as the interactions between their parent institutions and the Friendly Childcare Center In this study, we study how the Division of Women and Children in the Bureau of Social Affairs under the Taipei City Government, the child care resource center, the publicly-owned and privately-run kindergartens and the women's center make efforts to promote the Friendly Childcare Center with the qualitative research methods. And we conduct in-depth interviews to collect data. A total of 13 interviewees engaging in project planning and project implementations are interviewed. The following conclusions are made through data compilation and analysis: (1) The Friendly Childcare Center is based on a service project incorporating practical experiences and responding to community demands. After the project was formally launched in 2011. After the project rapidly expanded to include 186 service branches, the Friendly Childcare Center will be opened on holidays and develop and transform into a parent-child center; (2) The publicly-owned and privately-run kindergartens and the women's center will promote strategies such as making good use of the advantages of the institutions, combing public resources around schools and personal visits. (3) The goal of the Friendly Childcare Center primarily focuses on preliminary prevention and child welfare. The activities are designed to stimulate child development, provide opportunities for interactions between parents and children, and enhance parental competence. (4) Parent institutions generally allocate the internal and external resources for the project implementation. (5) In addition to the increased amount of services, assisting children make friends, expand informal support systems for early childhood caregivers and strengthening fatherhood are also effects from the implementation of the project. (6) The common problems faced with the implementing agencies include issues of the labor force and the coordination between the administration and the regulatory authorities. (7) The curriculum design, the grant applications, the labor force offering and the combination of social workers and nursing staff can be the main focuses in the future. Based on the above-stated research findings, the researchers propose recommendations for the Bureau of Social Affairs, the child care resource center and the project implementers. The recommendations for the Bureau of Social Affairs include: (1) Constructing mechanisms for the nursing staff and the social workers to engage in dialogues, (2) Inter-bureau cooperation should be established for communication and coordination mechanisms. Recommendations for the child care resource center include: (1) promoting "one-stop-shop" branches that provide pre-school child care services, (2) assist the implementing agencies to stimulate pre-school child care service architectures. Recommendations for policy makers include: (1) increasing parenting courses for practical operations, (2) increasing the hourly pay for the part-time staff, (3) strengthening the advocacy of policies and service contents.
Other Identifiers: GN0697180063
Appears in Collections:學位論文

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