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The Effect of Transformational Leadership on Trust, Organizational Culture, Knowledge Sharing, Innovation and Organizational Performance in Internet of Things
Considering global recession and the dropping market share of Taiwan industries nowadays, the concept of Internet of Things (IoT) has been provided. Internet of Things (IoT) shares the idea as a network of physical objects, thus establishes an integrated service system or platform to offer better services, attract customers and reduce costs. To achieve the goal of developing blue market and linking services with things by big data and cloud computing, innovation is an important element to change the present condition and improve the performance. To encourage people developing innovation in an organization, a successful leadership is indispensable, which influences trust and culture representing teamwork, and the efficiency of knowledge sharing and innovation. In this study, an integrated model was created and analyzed to understand how transformational leadership affects trust and organizational culture and how knowledge sharing and innovation are influenced and influence organizational performance as well by using Partial Least Squares (PLS) method. Distribution of questionnaires to 350 practitioners was completed with a response rate of 56 percent, and the data were investigated by three divisions: main study, information and communication (ICT) industry, and financial technology (FinTech) industry. The findings indicated that transformational leadership has a positive significant effect towards trust and organizational culture; trust has a positive significant effect towards knowledge sharing and innovation; organizational culture has a positive significant effect towards knowledge sharing and innovation; knowledge sharing and innovation have a positive significant effect towards organizational performance. The consequence discovered the characteristics of Taiwan industries and pointed out opportunities for improvement. Recommendations for further study were provided as well.
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