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The experiences of seeking for professional help： the perspective from novice social workers without regular supervision
Novice social workers without regular social work supervision
seek help and coping strategies
From the perspective of novice social workers without regular social work supervision, this study revealed the difficulties they encountered in the workplace and the ways they coped with the problem without professional help, as well as the impact of the previous experiences on their future career decision. In the study, the qualitative research method was adopted and in-depth interviews were conducted for data collection. Through the in-depth interviews of 6 novice social workers without regular social work supervision, the research finding are as followed. (1) Loneliness and less experience cause the double plights for novice social workers. As other novice social workers, they all faced low self-efficacy, intrinsic and extrinsic job satisfaction, as well as high working pressure. However, without social work supervisors’ help, it’s harder for novice social workers to conquer the challenges by themselves. Moreover, without official communication system or social work supervisors’ mediation, it’s difficult for novice social workers to ask for their labor rights due to power inequality between the novice social workers and their direct supervisors. (2) Novice social workers tend to seek for help and resources from their formal, informal support system as well as internet, also self-learning and religious belief are both they ways they use to reach support. (3) For future career decision, low-income and tough working conditions are the main two reasons why novice social workers quit their job. Based on the research finding, this study provides some recommendations for novice social workers without regular social work supervision, social work education, social welfare organizations and professional social work organizations. This study also provides future directions of research in the area of novice social workers without social work supervision.
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