國際人力資源發展研究所
Permanent URI for this communityhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/118
∥ 系所沿革
在全球化潮流下，國際人力資源的發展更趨重要。相對地，國際人力資源專業工作者的培育需求也必然更顯迫切。在此背景下，國立臺灣師範大學「國際人力教育與發展研究所」(Graduate Institute of International Workforce Education and Development, IWED)於民國九十二年（九十二學年度）成立，隸屬於科技學院；於民國九十八年(九十八學年度)更名為「國際人力資源發展研究所」(Graduate Institute of International Human Resource Development, IHRD)，並改隸國際與僑教學院。民國一百零三年(壹零三學年度)，國際與僑教學院與社會科學院合併後更名為國際與社會科學院。∥ 系所特色
本所成立於民國九十二年，為全國第一所採用全英語授課，並同時招收本國籍與國際學生的系所。以培育國際企業、各國政府機構及國際性非營利組織人力資源規劃與管理專業人才為目標。本所的成立及發展正是反映前述時勢所趨，希望成為引領此領域之先驅，提供學生發展成為國際化人力資源專業人才的基礎和專業課程，以培養其具備進入全球化職場的素養和關鍵知能，學生在畢業後授予管理學碩士學位(MBA Degree)。
本國學生的招生方式包含推薦甄選及碩士一般生考試，考試科目為「管理學」和「英文」；國際學生的招生方式為申請入學和僑生海外聯招。國際化是我們的一大特色，除了師大的學習環境之外，本所與美國伊利諾大學香檳分校University of Illinois at Urbana Champaign (UIUC)長期學術合作，學生在完成課程且通過甄選後，可申請赴UIUC擔任訪問學生，提供學生多元學習的環境與機會。
∥ 本系教育目標
一、培育人力資源發展與管理之專業人才。
二、培育國際化與跨文化管理之專業人才。
∥ 歷屆學生來源
本所歷屆的學生來源除本國學生外，包括美國、加拿大、巴拿馬、貝里斯、宏都拉斯、尼加拉瓜、聖露西亞、薩爾瓦多、玻利維亞、聖克里斯多福、海地、法國、西班牙、波蘭、羅馬尼亞、匈牙利、捷克、波斯尼亞、塞內加爾、拉脫維亞、俄羅斯、布吉納法索、甘比亞、馬拉威、史瓦濟蘭、印度、泰國、菲律賓、印尼、日本、蒙古、越南等國。學生在大學主修有商管、經濟、心理、教育、外語、政治、社會、英語、中文、及工業設計等等，十分多元，是一個真正國際化的學習場域。
∥ 學生未來出路
本所國內畢業生英語文能力及人資專業在各界備受肯定，且畢業生遍佈知名企業如：台積電、台達電、宏達電、鴻海集團、緯創、台電公司等知名企業；此外，學生也可朝公務體系發展，或繼續深造博士學位。
外籍學生中，外交部國合會推薦學生大多為各邦交國官員，畢業返國後通常擔任該國人力資源發展之重要職務。
∥ 師資
目前本所的師資係結合了六位本所專任教師，以及多位兼任教師共同投入及組成本所堅強優秀教學陣容，每一位教師皆擁有國內外著名大學博士學位，不但能以英語授課，學術涵養亦十分深厚。未來將持續努力透過傅爾布萊特獎助（Fulbright Grant）計畫與本校學術交流交換等管道，禮聘客座教授或交換教授於本所任教。
News
Browse
8 results
Search Results
Item The Effect of Leadership Behavior, Knowledge Management Practice, Corporate Culture on Organizational Performance for Banking Institution in Taiwan(2012) 蔡宜靜; Yi-Ching TsaiUnder this rapidly changing environment, it is hard to keep the same strategy. However, leaders should know the goal of company development, customers’ future needs, and issue constant change in corporate strategy. After the 1990’s, knowledge management became an important issue, as it can gradually influence organizational performance. Additionally, the execution of knowledge management, leadership behavior and corporate culture will influence business performance. Thus, this study aims to show knowledge management execution, leadership behavior and corporate culture influences the business performance in the context of financial institutions in Taiwan. There are seven banks join this important survey which including Bank of Taiwan, Land bank, Cathay bank, Tai-shin bank, SK bank, Far Eastern bank and En-Tie bank. The research samples are to be collected and the data will be analyzed by Descriptive statistics, Ordinal least squares (OLS) and Partial Least Squares (PLS).The empirical results show that leadership, practice and culture all have positive and significant effect on Taiwan commercial banks’ organizational performance. The results of the Descriptive statistics helped to point out what aspects of the knowledge management system influence were most important for organization to execute knowledge management. According to original theory, leadership, practice and culture these three dimensions are overlapping. Therefore, assumption one is three dimensions run multiple regressions separately. They are four factors in each dimension. And, they are two to three factors in dimension are significant. Assumption two is that three dimension, there are seven factors run multiple regressions, and find out only three factors are significant. The empirical results show the banking system need to improve trust and authentic leadership and enforce other dimension to help organization to improve organizational performance. In order to solve the problem of multicollinearity in OLS multiple regressions, a system equation model was established by using PLS method. The empirical results of PLS method for different assumptions and hypothesis shows that leadership behavior, knowledge management practice and corporate culture have positive and significant effect on organizational performance for banking institution in Taiwan.Item The Knowledge Integrated Management Model: A Case Study of International Cooperation and Development Fund(2011) Peter Jean PaulThis paper has five research objectives. Firstly, to measure the effect of Knowledge Management (KM) Strategies on KM Enablers; secondly, measure the effect of KM Enablers on the Knowledge Creation Process (KCP); thirdly, to measure the effect of KCP on the three aspects of Organizational Performance; fourthly, to determine if the degree of T-shaped skills affects Organizational Performance in TaiwanICDF; finally, to determine if there is a significant difference in the three aspects of Organizational Performance due to the four KM Styles formed from KM Strategies. A Quantitative Research design was used. 130 questionnaires were handed out, and 128 valid responses were received. The findings indicate that KM Strategies do have a significant effect on KM enablers, which in turn does have a significant effect on the KCP. KCP also has a significant effect on Innovation, Financial Performance and Customer Satisfaction in TaiwanICDF. The degree of T-shaped skills, as well as the KM Styles adopted, do have significant effects on Organizational Performance. Since this is a Case Study, results may not be generalized to all Non-Profit organizations (NPO’s). This paper shows that it is important that TaiwanICDF pay close attention to the KM Strategies and Enablers that they are using, as this can affect the KCP and indirectly affect the organization’s performance. Also, the degree of T-shaped skills present in the organization can impact all three aspects of the organization’s performance. Using a modified KM Model, this paper attempts to make NPO’s aware of the importance of KM variables to Organizational Performance.Item 智慧資本和知識管理對台灣會議展覽產業的影響(2011) 林浩源; Hao - Yuan LinIntellectual capital is recognized to be the most significant knowledge assets by scholars and field experts, such as Dr. Peter Drucker, the Nobel Winner Dr. Theodore Schultz, and Dr. Jack Welch, former CEO of General Electric., with effective knowledge management yields substantial growth and profit. The sustainable management of knowledge created from IC is also critical to survival, as well as, success for the long run to organization and individual alike. MICE (meeting, incentive, convention, and exhibition) industry has been known for its multiplying effect on economic prosperity by the developed countries and some developing regions around the globe. Although MICE have been in operation for some time in Taiwan, its enormous economic implications have not been noticed until recently. The industry is still at developmental stage working on growth, together with prominent outlook makes it an interesting and motivating field to investigate. The researcher would like to contribute to the greater expansion of intellectual capital study and, at the same time, explore this lesser known Taiwan MICE Industry with great potential. Quantitative method was used for data collection, while fifteen Taiwan MICE organizations participated for research. Both pilot test and final result revealed high Cronbach alpha of internal consistency on construct validity. The researcher used Multiple Regression and Partial Least Square to analyze the data collected. The R squares are showing good results indicate that model is withholding. Multiple regression test came out with many significant factors demonstrated intellectual capital existence as well as impact on Taiwan MICE Industry business performance of market leadership and financial performance. Partial Least Square has also signified intellectual capital significance. The relational capital has the most influence for Taiwan MICE Industry. The path from human capital to knowledge management system / structural capital, to relational capital, then business performance path has notable influence. The passage from human capital to relation capital, to business performance also came out with good result. Recommendations were given to Taiwan MICE Industry stakeholders with future research options provided. keywords: intellectual capital, knowledge management, knowledge management system, Taiwan mice industry, business performances.Item An Evaluation of NTNU’s Knowledge Management System on Undergraduates Satisfaction and Academic Performance(2010) 莫爾東; Melton MorrisonPreservation of knowledge is probably one of the most important functions of an organization. Additionally, not only should organizations be preserving knowledge but they should also find a way to generate and capture knowledge—this is known as knowledge management (KM). Companies should not only engage in knowledge management but they should also evaluate their knowledge management systems (KMS) to asses if it is meeting the pre-established set of goals. Moreover, in organizations the KMS is seldom evaluated and it is even rarer when a university evaluates its KMS. Thus, this research aims to evaluate the Knowledge Management System (Moodle) at National Taiwan Normal University. This research used students’ satisfaction and academic performance as indicators of the effectiveness of the knowledge service and successful and sustainable knowledge service. Therefore, this research introduces KMSAP as a theoretical framework through the integration of KMS, satisfaction and academic performance, in order to evaluate the effectiveness of the system on students. Questionnaires were issued personally to undergraduate students ranging from different departments. Multiple regression results indicate that the Moodle system has a significant and positive effect on males and females performances combined. It also indicated that students are generally satisfied with the knowledge management service but some adjustments needs to be made to better adapt to the students needs. Paired samples t-test found that females uses the Moodle system more often than males do and that, in return, females have better academic performance than the male students. Results from paired samples t-test also pointed out which learning style is most common among the students. With the knowledge of this the researcher made recommendations to the KM staff as to how they can adjust the system to suit the students learning styles. The results of the descriptive statistics helped to point out what aspects of the knowledge system were students most satisfied with and some areas in which improvements needs to be made. It also gives a raw view of what students are thinking about the Moodle system.Item 智慧資本對企業績效之影響研究，以台灣設計業為例(2009) 陳文志; Wen-Chih Chen台灣已逐漸轉型成為知識經濟的國家，瞭解智慧資本如何為企業創造價值也日益重要。因此，本實證研究探討智慧資本如何影響企業績效，並以台灣設計業作為研究對象。 本研究採用智慧資本問卷來衡量智慧資本，包含人力資本、結構資本、關係資本三個構面。樣本母體為台灣設計業主管，共取得八十七份有效樣本。問卷資料以部份最小平方法及複迴歸向後刪除法進行分析，並獲得以下結論： 一、部份最小平方法分析指出智慧資本確實對台灣設計業之績效有顯著影響；人力資本對結構資本、結構資本對關係資本、關係資本對企業績效皆呈正相關，且研究模型對較年輕、或人數較少之設計公司有較高之解釋力。 二、複迴歸結果亦證實智慧資本對台灣設計業績效有顯著影響。分析結果不僅指出設計業的產業特性，亦探討設計業之改進空間。此外，複迴歸分析改善部份最小平方法之分析缺點，所有模型對台灣設計業績效都有高度解釋力。 最後，本研究針對台灣政府、設計業主管、及未來研究方向提供具體建議。Item 從數位學習至行動學習在人力訓練上之需求規劃及困難(2007) 李佩璇; Pei-Hsuan LiThere had been many researches discussed e-learning in Taiwan, but there were merely few studies on m-learning. However, m-learning was not a new topic in Europe. In Taiwan, a lot of corporations had successfully implemented e-learning in their workforce training system. Therefore, this research wanted to study if there any corporation in Taiwan might implement m-learning in workforce training, and what the needs and planning from e-learning to m-learning on workforce training in corporations were. For understanding the content of m-learning, researcher reviewed the related literature for accepting the background of m-learning and developing the purposes of research that generalized from the problems. In this research, the researcher conducted the qualitative method with in-depth interview to find out the needs and planning from e-learning to m-learning. There were six interviewees of three kinds of industries: insurance, aviation, and manufacturing industries. The conclusions of this study were as following: 1. The aviation industry was the one with high possibility to input m-learning in workforce training. 2. The content of m-learning was almost the same with e-learning. 3. M-learning could be described into off line learning and online learning. 4. Taiwanese had no confidence on PDA. 5. Most of the difficulties happened on the technical dimension on this time. 6. Security is the biggest concern for high-tech manufacturing company to input m-learning in training. 7. Inputting m-learning due to the characters of the jobs. 8. Knowledge Management is the next step of high-tech manufacturing companies. 9. M-learning would definitely become the trend in the future.Item 信任對於知識分享、客戶關係管理，及創新能力之影響(2014) 李依珊; Yi-Shan LeeIn the new epoch of knowledge economy, organizations have experienced ever-rising intense competition. Knowledge is the major determinant of organizational competitive advantage and sustained grow, while knowledge management plays a key role in enhancing the competitiveness of the organization. The purpose of this research is to explore the relations between trust, knowledge sharing, customer relationship management, and innovation capabilities in human resource industry in Taiwan. A trust, knowledge sharing, customer relationship management and innovation capabilities (TKICC) Model developed by Shih and Lee, was measured by using Partial Least Squares (PLS) method. 128 samples were collected in Pan Asia Human Resources Management and Consulting Corporation for this study. The result showed that trust has a positive and significant impact on knowledge sharing; in which knowledge sharing also has a positive and significant impact on customer relationship, as well as innovation capabilities in Pan Asia. Both implications and recommendations were also proposed in order to make improvement in the future.Item